Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Effective Date: December 16, 2024
1. Introduction
SmashLabs ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information from you:
- Name and contact information (email address, phone number)
- Booking and reservation details
- Payment information (processed securely by third-party payment processors)
- Emergency contact information
- Health information relevant to safety requirements
- Company information for corporate bookings
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Processing and managing your bookings and reservations
- Providing customer support and responding to inquiries
- Ensuring safety and security during your visit
- Processing payments and managing billing
- Sending booking confirmations and important updates
- Improving our services and website functionality
- Complying with legal requirements and safety regulations
- Marketing communications (with your consent)
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who help us operate our business
- Legal Requirements: When required by law or to protect our rights
- Emergency Situations: To protect health and safety
- Business Transfers: In connection with a merger, sale, or transfer of assets
- With Your Consent: When you explicitly agree to sharing
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Some features of our website may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
This Privacy Policy was last updated on December 16, 2024. By using our services, you acknowledge that you have read and understood this Privacy Policy.